La Bouquetiere at 539 Railroad Avenue, South San Francisco, California.

La Bouquetiere has wonderful products! Unfortunately, the customer service is less than stellar and truly disappointing. After several years of being a loyal customer, and always ordering new products, the first time I simply wished to return one item, the owner was totally rude and began to hurl accusations about me opening the product. How do you know that if we are over the phone?

This is also one of those companies that never has items on sale, so you really have to be a fan of their products to continue purchasing as there is no customer incentive, discounts.

Mario, it's a shame that your customer service skills are very poor, and so is your disposition. Truly a sabotage to your own company. I won't be purchasing from you anymore! You have many competitors with a far higher quality of customer relations. It's awful when a company you like treats you and your business like a second class citizen.

Best of luck.